Processing Times Our processing time for orders is typically 3-5 business days. With that being said that means that your order will be packaged and prepared for shipment within this time frame. Shipping Times After your order has been processed, we will ship it to you via our standard shipping method. Shipping time is also 3-5 business days. Please note that shipping times may vary depending on your location and any unforeseen circumstances. Countries We Ship To Currently we only ship to Canada, US and the United Kingdom. If you would like to purchase from us but are not from the following countries please fill out our contact form. International Shipping Currently we offer international shipping to the United Kingdom. Shipping rates will be calculated at checkout based on the destination country and package weight. Please note that customers are responsible for any custom fees, taxes, or clearance charges that may be imposed by the destination country. We are not responsible for any delays, customs fees, taxes, or clearance charges that may be imposed by the destination country. International shipments may take longer to arrive due to customs processing times in the destination country. We cannot guarantee delivery times for international shipments due to customs clearance procedures in different countries. In the event of a lost or delayed package, please contact the carrier to file a claim. Delivery Once your order has shipped, you will receive a confirmation email with tracking information. Please be sure to provide an accurate email address and check your spam folder if you do not see it in your inbox. If you have any questions or concerns about your order, please do not hesitate to contact us at alluringdollsboutique@gmail.com Shipping Insurance Alluring Dolls is not responsible for lost or stolen packages after delivery has been confirmed. We take full responsibility for your products when they are in our care. The shipping courier is 100% responsible once your package is dispatched, we do not control the method in which your items are delivered. If shipping protection is not purchased, any lost, damaged, or stolen packages must be filed with the carrier.

Our refund policy is as follows: We are unable to offer refunds, returns, or exchanges. All sales are final. Please carefully review your order before submitting it to ensure that all items and quantities are correct. Alluring Dolls reserves the right to refuse all returns, reshipments, and refunds at our discretion. Please note that our refund policy applies to all items, including international orders. We are not responsible for any customs fees, taxes, or clearance charges that may be imposed by the destination country. Damages and Issues Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please provide us with your order number and multiple photos of the damaged product/s. If you have any questions or concerns about our refund policy, please contact us and we will be happy to assist you.